Privacy Policy

At ZeroPilot.ai, our fundamental philosophy is "users first." That value powers every decision we make — including how we collect, use, and protect your personal information. We believe in full transparency so you always feel informed and in control.

This Privacy Policy describes how ZeroPilot.ai ("ZeroPilot," "we," "our," or "us") collects, uses, shares, and protects information about you when you use our website, platform, applications, and related services (collectively, "Services").

By using ZeroPilot.ai, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Services.

We collect information you provide directly to us, information generated through your use of our Services, and information from third parties.

Information You Provide:

• Account registration data: name, email address, username, and password
• Profile information: professional background, job title, company, bio, profile photo
• Communications: messages, feedback, support requests, and survey responses
• Payment information: billing details processed through secure third-party processors

Information We Collect Automatically:

• Usage data: pages visited, features used, actions taken, and time spent on the platform
• Device and technical data: IP address, browser type, operating system, device identifiers
• Location data: approximate geographic location inferred from IP address
• Log data: access times, referring URLs, and error reports

Information from Third Parties:

• Data from connected accounts (e.g., LinkedIn, Google, Microsoft) when you choose to integrate them
• Publicly available professional information to supplement your profile, with your consent
• Partner and analytics providers, in accordance with their own privacy practices

We use the information we collect to provide, personalize, improve, and protect our Services. Specifically, we use your data to:

• Create and manage your ZeroPilot.ai account
• Provide and improve our AI-powered features and platform functionality
• Personalize your experience based on your preferences and usage patterns
• Send you product updates, service notifications, and relevant communications
• Respond to your inquiries and provide customer support
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with applicable legal obligations
• Train and improve our AI models — you may opt out of this at any time in your account settings
• Conduct internal research and analytics to enhance platform performance

ZeroPilot.ai does not sell your personal data. We may share your information only in the following circumstances:

• Service Providers: Trusted vendors who help us operate the platform (e.g., cloud hosting, payment processors, analytics tools), bound by strict data processing agreements
• Affiliates and Subsidiaries: Within the ZeroPilot corporate family, only as necessary to provide our Services
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred; we will notify you before this occurs
• Legal Requirements: When required by law, regulation, court order, or to protect the rights and safety of ZeroPilot.ai, our users, or the public
• With Your Consent: For any other purpose, only with your explicit, informed consent
• Third-Party Integrations: If you connect third-party services to your account, those parties receive only the data necessary to fulfill the integration

We do not share your personal data with advertisers without your explicit opt-in consent.

ZeroPilot.ai uses artificial intelligence to enhance your experience. In keeping with emerging best practices and applicable privacy laws:

• We will clearly disclose when AI is being used to make or influence decisions affecting you
• You have the right to request human review of any automated decision that materially affects your account or access to Services
• We will not use your personal data to train AI models without your knowledge; an opt-out option is available in your settings
• We do not use your data for profiling that produces legal or similarly significant effects without your explicit consent

We offer meaningful choices about how your data is collected, used, and shared. Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Delete your personal data ("right to be forgotten")
• Portability — receive a copy of your data in a machine-readable format
• Opt out of AI model training, targeted advertising, or data sharing with third parties
• Appeal any decision we make in response to a data request

To exercise any of these rights, contact us at privacy@zeropilot.ai. We will respond within 30 days. If we deny a request, you will receive a written explanation and an opportunity to appeal.